FAQ

1. What is a nail dust collector, and why do I need one?

A nail dust collector is a device that captures fine dust particles created during nail services, keeping your workspace clean and reducing airborne dust for better air quality. It’s essential for maintaining a professional and hygienic environment for both you and your clients.
2. How does the SHEMAX nail dust collector work?

The SHEMAX nail dust collector uses a high-speed fan to draw in dust particles as they’re produced during nail services. The dust is captured in a filter, which can be easily removed and cleaned, keeping the air fresh and reducing dust accumulation.
3. How often should I clean or replace the filter in my nail dust collector?

We recommend cleaning the filter weekly for optimal performance. Depending on usage, you may need to replace the filter every 2-3 months. Always check the manufacturer’s guidelines for specific recommendations.
4. How do I clean and maintain my SHEMAX nail dust collector?

To maintain your nail dust collector, wipe down the surface after each use and remove and clean the filter weekly. Avoid using harsh chemicals, and always unplug the device before cleaning.
5. Can I use the SHEMAX nail dust collector with acrylic and gel nails?

Yes, the SHEMAX nail dust collector is effective for both acrylic and gel nail services. It captures fine dust particles from filing and shaping, keeping your workstation clean and safe for all types of nail services.
6. How long does shipping take, and do you offer tracking?

We offer standard and express shipping options, with delivery times varying by location. All orders come with tracking, so you can monitor your package every step of the way. Shipping details are provided at checkout.
7. Do you ship outside of Canada?

Yes, we offer international shipping! Shipping rates and delivery times will vary based on location, and any customs fees or taxes are the responsibility of the buyer. Check our shipping page for more information.
8. What payment methods do you accept?

We accept major debit and credit cards, PayPal, and secure online payment options. All transactions are encrypted to protect your personal and financial information
9. What is your return policy if I’m not satisfied with my product?

We offer a 15-day return policy for unused items in their original packaging. If you’re not satisfied with your purchase, please contact our customer service team for assistance with returns or exchanges.